Operational Guidelines & New Booking Terms!
Learn what Wildland trips look like right now, what they will look like in the near future and about our current low risk booking terms!
Since the beginning our commitment has been to provide life-enriching hiking experiences with safety always at the forefront. In this spirit, when we reopened after the 2020 shutdown, we implemented new transportation logistics, behavior guidelines, sanitization practices and booking terms that preserved the core nature of the Wildland experience while increasing safety and reducing risk.
Between June 2020 and September 2021 we accommodated 10,595 guests without a single verified or suspected case of COVID-19 transmission on a Wildland trip. Due to the success of the guidelines and the ever-evolving situation with COVID-19, we will continue with necessary protocols as long as necessary to protect our guests and staff to the greatest extent possible. We invite you to read on to learn more.
“Trekking can be a low-risk activity for transmission of COVID-19 because it takes place in well-ventilated areas, involves little to no gear, is typically done in small groups, is easy to practice while maintaining social distance, is not technical, and does not require close supervision.” – Adventure Travel Trade Association
#SAFE TRAVEL APPROVED
Use of the World Travel and Tourism Council’s #SafeTravel logo indicates that we are following an accepted standard of health and hygiene protocols in the new Covid-19 world. These protocols are based on medical evidence and guidelines from the Centers for Disease Control and Prevention, World Health Organization, and the World Travel and Tourism Council. With over 1200 travel organizations currently using this badge of safety, it offers travelers an objective, 3rd party verification tool to verify companies have implemented science-driven protocols and are meeting high safety standards.
BOOKING TERMS, TRANSPORTATION PROTOCOLS & TRIP CAPACITIES
NEW BOOKING TERMS
We understand these continue to be extraordinary times, and we want to make it as worry-free and easy as possible for you to plan your next trip! In this spirit, we have permanently reduced our deposit on multi-day trips to $250 per person (previously $500). The balance is due 60 days before the trip. Once the final payment has been made normal terms and conditions apply. (Any trip that includes the Inca Trail has a $300 deposit and Phantom Ranch has $500 deposits).
Covid International Travel Update: Due to changing border policies, travel restrictions and disruption to international travel we cannot currently confirm trips outside the USA. We are accepting reservations and monitoring each situation closely. If you make an international reservation, we ask that you please hold off on booking travel or paying your final balance until we have fully confirmed your trip. We will be in contact to convey pertinent information regarding travel as it develops. We plan to make a final decision on if a trip can safely operate based on our high standards of customer service and risk management no later than 45 days before the trip date. Thanks for your understanding and patience in these very unique times. (Currently our trips in Peru, Iceland, Canada and the Alps are confirmed to operate!)
Current TRANSPORTATION, CAPACITY and Dining PROTOCOLS
- All trips that normally include transportation will have transportation provided.
- Use of face masks to cover nose and mouth are required at all times in company vehicles and public transportation. (This will still apply for guests who have received the COVID-19 vaccine until no longer recommended by the CDC).
- On inn-based tours, we will resume dining indoors at restaurants.
- International trips (outside the USA) are being evaluated on a rolling basis approximately 45 days prior to the trip start date.
- Trips outside the USA may have different group sizes and transportation protocols due to a destination’s regional laws and/or current rules.
Trip Safety Procedures
PRE-TRIP SAFETY PROTOCOLS
- All guests share a responsibility to adhere to the direction of their guide in following the practices stated herein. Non-compliance with guide direction may lead to trip dismissal. This is a non-negotiable expectation that company ownership will support staff in enforcing. Please see the video above for a better understanding of our policy on this issue.
- Updated guest packing lists are effective immediately to include all items from the trip information packet plus facemasks, hand sanitizer, and antibacterial wipes. 2-3 facemasks are recommended for a 3-6 day trip. Staff will carry extra facemasks and sanitizer for those who need them.
- Inflatable sleeping pads will still be supplied on all camping trips. Pads will sit for a minimum of 3 days between use, and valves cleaned with alcohol wipes prior to use. If you are uncomfortable with this practice, please bring your own pad.
- Increased cleaning and sanitization of company-shared workplace spaces and vehicles has been implemented.
- Any unvaccinated guest who has been in close contact with someone known to have COVID-19 within 14 days of their scheduled trip will not be allowed to join the trip, unless COVID-19 asymptomatic and meeting local health department and/or CDC guidelines for quarantine exceptions. Please call 1-800-715-4453 if this becomes pertinent.
- Any guest who develops flu-like symptoms (cough, fever, shortness of breath/difficulty breathing, muscle pain, headache, sore throat, body aches/chills, recent loss of taste or smell) within 14 days of their scheduled trip will not be allowed to join the trip without a negative COVID-19 test. Timing of test must adhere to CDC guidelines, and a negative test result submitted to Wildland as soon as practicable. Please call 1-800-715-4453 if this becomes pertinent.
During Trip Protocols
DURING A TRIP SAFETY PROTOCOLS
- Trip orientation meetings will occur as usual the evening before the trip leaves for the field, with the exception of some Sedona, AZ and Greater Yellowstone area trips which will utilize a combination of pre-trip phone and/or video meetings, and an orientation on the morning of day 1.
- Regardless of vaccination status, facemasks must be worn on all forms of public transportation and in all healthcare settings. Masks are also required in all company-owned vehicles and in any business that requires a mask. This protocol applies to all guests, regardless of having received the COVID-19 vaccine.
- If unvaccinated, facemasks must be worn in federal businesses or government buildings and on-trail when 6-foot distancing cannot be maintained.
- Company transportation will reduce COVID-19 risk to the extent possible by maximizing vehicle guest distancing and limiting total passenger numbers. That said, 6-foot distancing will not always be possible.
- Dedicated hand wash stations with soap will be utilized in each camp. Hygiene, as always, will be stressed.
- Any guest who develops flu-like symptoms (as defined above) during a trip will be physically distanced- to the extent practicable- from the rest of the group, and from any community spaces or items. Affected individuals will be required to wear a facemark. Staff or a designated person will consult with the local managing agency for guidance on suggested management of the situation and potential evacuation of the affected individual(s). If staff are in the position of providing direct care to an affected guest(s), they will be physically distanced from the rest of the group- to the extend practicable- for the remainder of the trip.
- Guests who develop flu-like symptoms (as defined above) and are evacuated may be transported from the field by company vehicle, helicopter, or ambulance to the nearest appropriate health care facility. Transportation costs will be the responsibility of the guest.
POST-TRIP SAFETY PROTOCOLS
- Any guest who develops flu-like symptoms (as defined above) 14 days post-trip will be asked to contact us at 1-800-715-4453 and inform us of their symptoms. This request will be made by the guide during the trip and in a post-trip company email. If informed that anyone associated with a trip has experienced any flu-like symptoms, all staff and guests from that trip will be called to inform them, and required health professionals and/or agencies contacted if necessary.